These terms and conditions govern how “we” (“us” “The Write CV Cover”) provide our service. These terms will outline how we supply our services to “you” (“the customer” “the client”) how we interact with you, and how we amend our service and deal with any issues that may arise during our interaction.
By purchasing our service, you confirm that you accept our terms and conditions and that you agree to comply with them. If there is anything in these terms and conditions that you do not accept, please get in contact with us and let us know why you reject them. If you are strongly against these terms and conditions, please do not make a booking, we rather you find a more suitable provider to purchase from.
Information about us
We (the writers at The Write CV Cover) are HMRC registered freelance writers with extensive experience in the recruitment sector, career coaching and CV/cover letter/LinkedIn profile writing. We recently, late 2019, established The Write CV Cover to offer career advice and tips, and for anyone interested in our hand: we lend you our hand by writing your CV, LinkedIn profile, cover letter, and other job application documents.
How to contact us
You may contact us via the contact us page here on our website, or you can send an email to: contact@thewritecvcover.com
How we can contact you
Once you get in contact with us, whether to request career advice or our writing service, we can reach you by the email or telephone number you supplied us with.
Our service
We offer free career advice on our website, and CV, cover letter and LinkedIn profile writing service for those who need it. Our prices are very low compared to the industry standards, but our experts are highly experienced and knowledgeable in this field as demonstrated by the advice and guidance offered on this website.
Our contract with you
When you make a booking you enter a contract with us. You make the payment for the service required, this is your obligation, and we supply the service, this is our obligation. We do our best to ensure our customers are happy with the final version of their purchase.
How to make a booking
You can make a booking directly on our website or, as we encourage, contact us first so we can assess your level of need and enable you to make the right purchase. We never push you to make a booking. We prefer that our clients first hear our views on their CV, cover letter, LinkedIn profile etc and then make the purchase.
Once you have made the booking and we have received your payment, we confirm this and start working on your purchase.
Payment
The prices of our service may be subject to change from time to time, in such cases we will ensure our website is updated accordingly.
To process the payment we use a secure booking process through PayPal. Although we receive the payment through PayPal, you do not need a PayPal account to use this payment method. It gives you the option to send payment to our PayPal account directly from your credit card or debit card. PayPal never shares details of your credit card or debit card with us. We only receive confirmation of the payment and your name.
Any currency conversion costs, or other charges incurred while making a payment will be borne by you in addition to the price due to us.
Please see PayPal’s terms and conditions here.
Refund
We do not offer refunds for any service provided, however we are happy to work with our clients until they are satisfied with their purchase. This means we can redraft their CV, cover letter, LinkedIn profile etc up to five times.
We reserve the right to amend the terms and conditions of our work from time to time.
Data protection
We process information provided by our clients in accordance with the UK data protection legislation. Please see our privacy policy for more information on the personal data we collect from you and for the reason.